I remember when I was doing an intensive sales / mindset program and we were trained to do “whatever it takes”.
Which really meant getting uncomfortable. Emailing and texting were out of the question, with calling people on the phone being the only way.
And on Sundays.
Which went against most people’s value systems – most of us were brought-up with Sundays being a religious day off (even if we weren’t religious), with stores and businesses being closed.
But that had shifted.
But our mindsets hadn’t.
So, this was a tough one.
We signed up for this program and were trusting our teacher whole-heartedly.
And so, we made our calls.
We put ourselves out there, got uncomfortable, and learned just how much sales are connected to our psychology.
Sales is scary.
1. Because we don’t want to come across as salesy.
2. Because we care on a primal level about being judged and kicked out of the group.
Needless to say, I learned A LOT.
About how to move through these feelings, let go of this judgment that holds many of us back, and how to truly connect with people.
Because that’s really what it’s all about. Learning how to start a conversation…
… and then LISTENING!!!!
As a service-based business owner we are here to offer a service, and we cannot do that if we don’t know how to really tune in and hear people. To discover their needs, desires, challenges and IF our service IS the solution.
But like all things this has shifted.
We are now in a day and age where people don’t want to get on the phone.
Am I right?! 🙋🏻♀️
I received one of these calls the other day…
I usually don’t answer if I don’t know the number but did this time for some reason… maybe to write an article about it – ha!
The person was asking questions about our cable needs. I tried explaining politely that we were good with our current services, but he kept pushing. More questions, more polite answers, still not listening. To when I still said politely – yay me! – “I’m good and I’m hanging up now.”
This is who we don’t want to be and why sales has a bad rep.
Our only job is to help make people make a decision during that call. And if it’s a no, be respectful. In my sales process I do teach how to overcome objections from an empowering place, but not the cost of coming across as rude or disrespectful, or for goodness sake not listening.
We have to be able to read the room.
And not putting our desire to “get” ahead of our need to “help”.
There is a time and place to ask questions, especially if you sense someone is letting their fears get in the way of what they are wanting.
And we need to look at how to generate these connection calls without cold calling…
How can you generate buzz both online and offline?
How can you truly connect with people, and THEN offer the opportunity to dive deeper whether that be through a phone call, zoom or coffee (which I caution if this is more about giving away your time).
There are many ways to do this and I find speaking in it’s many platforms to be the best way to connect ❤️
Brainstorm over the weekend what this looks like for you and tune into what is the most empowering for you and those you’re here to serve.
~ Chris xox
P.S. In our latest podcast episode on all things A Course in Miracles, we talk about how all forms of “attack”, like the need to react, lash out, gossip, etc. is actually keeping you in the ego’s game of “less than”, instead of your true empowered self capable of creating and manifesting amazingness! 💪💛
Let’s connect on social too! You’ll love my latest reel 🤣